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/** * @version v1.9.4 * @signature 03ff59bf35a58a102e9b32ad33c2839f * @title Custom Ticket Numbers and Statuses * * This patch adds support for ticket number sequences to the database * rather than the original implementation which had support for generating * random numbers or using the database-created ticket_id value. * * This script will also migrate the previous settings, namely the * use_random_ids config settings to the new system. */ DROP TABLE IF EXISTS `%TABLE_PREFIX%sequence`; CREATE TABLE `%TABLE_PREFIX%sequence` ( `id` int(11) unsigned NOT NULL AUTO_INCREMENT, `name` varchar(64) DEFAULT NULL, `flags` int(10) unsigned DEFAULT NULL, `next` bigint(20) unsigned NOT NULL DEFAULT '1', `increment` int(11) DEFAULT '1', `padding` char(1) DEFAULT '0', `updated` datetime NOT NULL, PRIMARY KEY (`id`) -- InnoDB is intended here because transaction support is required for row -- locking ) ENGINE=InnoDB DEFAULT CHARSET=utf8; SET @random = (SELECT `value` FROM `%TABLE_PREFIX%config` WHERE `namespace` = 'core' AND `key` = 'random_ticket_ids'); -- Sequence (id=1) will be loaded in the task file INSERT INTO `%TABLE_PREFIX%config` (`namespace`, `key`, `value`) VALUES ('core', 'number_format', IF(@random, '######', '#')), ('core', 'sequence_id', IF(@random, 0, 1)); ALTER TABLE `%TABLE_PREFIX%help_topic` ADD `flags` int(10) unsigned DEFAULT '0' AFTER `noautoresp`, ADD `sequence_id` int(10) unsigned NOT NULL DEFAULT '0' AFTER `form_id`, ADD `number_format` varchar(32) DEFAULT NULL AFTER `topic`; ALTER TABLE `%TABLE_PREFIX%list` ADD `masks` INT UNSIGNED NOT NULL DEFAULT '0' AFTER `sort_mode`, ADD `type` VARCHAR( 16 ) NULL DEFAULT NULL AFTER `masks`, ADD INDEX ( `type` ); CREATE TABLE IF NOT EXISTS `%TABLE_PREFIX%ticket_status` ( `id` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(60) NOT NULL DEFAULT '', `state` varchar(16) DEFAULT NULL, `mode` int(11) unsigned NOT NULL DEFAULT '0', `flags` int(11) unsigned NOT NULL DEFAULT '0', `sort` int(11) unsigned NOT NULL DEFAULT '0', `properties` text NOT NULL, `notes` text NOT NULL, `created` datetime NOT NULL, `updated` datetime NOT NULL, PRIMARY KEY (`id`), UNIQUE KEY `name` (`name`), KEY `state` ( `state` ) ) DEFAULT CHARSET=utf8; ALTER TABLE `%TABLE_PREFIX%help_topic` ADD `status_id` INT UNSIGNED NOT NULL DEFAULT '0' AFTER `noautoresp`; ALTER TABLE `%TABLE_PREFIX%filter` ADD `status_id` INT UNSIGNED NOT NULL DEFAULT '0' AFTER `email_id`; ALTER TABLE `%TABLE_PREFIX%ticket` ADD `status_id` INT UNSIGNED NOT NULL DEFAULT '0' AFTER `user_email_id`, ADD INDEX (`status_id`); UPDATE `%TABLE_PREFIX%ticket` SET `status_id` = 3 WHERE `status` = 'closed'; UPDATE `%TABLE_PREFIX%ticket` SET `status_id` = 1 WHERE `status` = 'open'; -- Finished with patch UPDATE `%TABLE_PREFIX%config` SET `value` = '03ff59bf35a58a102e9b32ad33c2839f' WHERE `key` = 'schema_signature' AND `namespace` = 'core';