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# # This is popup help messages for the Admin Panel -> Dashboard -> System Logs page # # Fields: # title - Shown in bold at the top of the popover window # content - The body of the help popover # links - List of links shows below the content # title - Link title # href - href of link (links starting with / are translated to the # helpdesk installation path) # # The key names such as 'helpdesk_name' should not be translated as they # must match the HTML #ids put into the page template. # --- system_logs: title: System Logs content: > This is where you will find any troubleshooting related logging activity (e.g., Errors, Warnings, or Bugs). links: - title: Customize what type of activity is logged by changing the <br /><span class="doc-desc-title">Default Log Level</span>. href: /scp/settings.php?t=system date_span: title: Date Span content: > Select your calendar range that you would like to view in the <span class="doc-desc-title">System Logs</span>. type: title: Type content: > Choose an option to narrow your focus on a specific type of activity. <span class="doc-desc-opt">Debug</span> represents the least severity, and <span class="doc-desc-opt">Error</span> represents the greatest severity. showing_logs: title: Showing…Logs content: > Be sure to check the <span class="doc-desc-title">Page</span> section below to make sure that there are not more pages displaying available System Logs. log_title: title: Log Title content: > Click the <span class="doc-desc-title">Log Title</span> table header if you would like to sort the results according to the <span class="doc-desc-title">Log Title</span>. log_type: title: Log Type content: > Click the <span class="doc-desc-title">Log Type</span> table header if you would like to sort the results according to the <span class="doc-desc-title">Log Type</span>. log_date: title: Log Date content: > This is the date the log was generated by the software. If you would like to sort the results according to the <span class="doc-desc-title">Log Date</span>, simply click the <span class="doc-desc-title">Log Date</span> table header. (Use the <span class="doc-desc-title">Date Span</span> form above to narrow your calendar span of logs.) ip_address: title: IP Address content: > This refers to the <span class="doc-desc-title">IP</span><span class="doc-desc-title"> Address</span> of either the agent or client that was using osTicket at the time the log was generated.