# # Default system data for ticket priorities # --- low: priority_id: 1 priority_desc: Low priority_color: "#DDFFDD" priority_urgency: 4 normal: priority_id: 2 priority_desc: Normal priority_color: "#FFFFF0A" priority_urgency: 3 high: priority_id: 3 priority_desc: High priority_color: "#FEE7E7" priority_urgency: 2 emergency: priority_id: 4 priority_desc: Emergency priority_color: "#FEE7E7" priority_urgency: 1