# # registration-staff.yaml # # Initial (optional) email sent to staff members when accounts are created # for them in the staff control panel # --- notes: > This template defines the initial email (optional) sent to Agents when an account is created on their behalf. name: "Welcome to osTicket" body: > <h3><strong>Hi %{recipient.name.first},</strong></h3> <div> We've created an account for you at our help desk at %{url}.<br /> <br /> Please follow the link below to confirm your account and gain access to your tickets.<br /> <br /> <a href="%{link}">%{link}</a><br /> <br /> <em style="font-size: small">Your friendly Customer Support System<br /> %{company.name}</em> </div>