# # This is popup help messages for the Agents Panel -> Tasks # # Fields: # title - Shown in bold at the top of the popover window # content - The body of the help popover # links - List of links shows below the content # title - Link title # href - href of link (links starting with / are translated to the # helpdesk installation path) # # The key names such as 'helpdesk_name' should not be translated as they # must match the HTML #ids put into the page template. # --- advanced: title: Advanced content: > Narrow down your search parameters. Once you have selected your advanced search criteria and run the search, you can <span class="doc-desc-title">Export </span> the data at the bottom of the page. export: title: Export content: > Export your data currently in view in a CSV file. CSV files may be opened with any spreadsheet software (i.e., Microsoft Excel, Apple Pages, OpenOffice, etc.).