# # Email template: ticket.activity.notice.yaml # # Notice sent to collaborators on ticket activity e.g reply or message # --- notes: | Notice sent to collaborators on ticket activity e.g reply or message. subject: | Re: %{ticket.subject} [#%{ticket.number}] body: | <h3><strong>Dear %{recipient.name.first},</strong></h3> <div> <em>%{poster.name}</em> just logged a message to a ticket in which you participate. </div> <br> %{message} <br> <br> <hr> <div style="color: rgb(127, 127, 127); font-size: small; text-align: center;"> <em>You're getting this email because you are a collaborator on ticket <a href="%{recipient.ticket_link}" style="color: rgb(84, 141, 212);" >#%{ticket.number}</a>. To participate, simply reply to this email or <a href="%{recipient.ticket_link}" style="color: rgb(84, 141, 212);" >click here</a> for a complete archive of the ticket thread.</em> </div>